Identified - We received reports that a number of patrons were double-charged on October 1st and a few days following. Our investigation found that the issue was not on our end and that all confirmed cases indicate these charges were from a single payment partner.
Starting today, the payment partner will be reversing all duplicated transactions automatically and initiating refunds to impacted users. These may take a few days to process.
This will not impact creators’ earnings and patrons will continue to have access to all the content from creators they support. We’re sorry for any inconvenience this may have caused.

Oct 05, 2022 - 15:13 PDT
Update - We are continuing to investigate this issue.
Oct 04, 2022 - 19:02 PDT
Investigating - We are aware of an issue that is impacting a small portion of patron payments and we are working to resolve it.
Oct 03, 2022 - 17:37 PDT

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Patreon website Operational
90 days ago
99.99 % uptime
Today
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Documentation ? Operational
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Mobile Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 5, 2022

Unresolved incident: Issue with a portion of patron payments.

Oct 4, 2022
Oct 3, 2022
Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.