Thanks for your patience as we continue work toward resolution.
Posted 6 years ago. Feb 04, 2019 - 17:30 PST
Update
Patreon.com is now out of maintenance mode. Thanks for your patience as we continue work toward resolution.
Posted 6 years ago. Feb 04, 2019 - 12:44 PST
Update
We are in maintenance mode in order to further investigate our payments issue.
Posted 6 years ago. Feb 04, 2019 - 12:07 PST
Update
Scheduled maintenance for patreon.com is delayed until further notice.
Posted 6 years ago. Feb 04, 2019 - 11:42 PST
Update
We are going to put Patreon into maintenance mode at 11:15am PT in order to further investigate our payments issue.
Posted 6 years ago. Feb 04, 2019 - 11:10 PST
Update
We are continuing to work on a fix for this issue.
Posted 6 years ago. Feb 04, 2019 - 07:10 PST
Update
We've currently processed the majority of payments and understand that any delay is unacceptable. We've built an alternate solution where we'll extend a Payout Advance on your funds for creators who need it - an email with details has been sent. Once again, we're so sorry for this delay and thank you for your incredible patience while we continue working on making this right.
Posted 6 years ago. Feb 04, 2019 - 06:39 PST
Update
Payments are still processing slowly, and we're expecting all processing to be finished by end of Wednesday (11:59 PM PT). We're working on an alternative solution as we know how impactful this is to you. We take any delay in our payment operations very seriously.
Posted 6 years ago. Feb 03, 2019 - 16:24 PST
Update
Payment processing is continuing, and we are still investigating potential resolutions to the slow pace. Our team is on it, and we'll work to provide updates.
Posted 6 years ago. Feb 03, 2019 - 12:59 PST
Update
Payment processing is still slower than normal, and we are working to resolve this.
Posted 6 years ago. Feb 02, 2019 - 17:24 PST
Update
The website is out of maintenance mode. We continue working on establishing payments processing back to normal.
Posted 6 years ago. Feb 02, 2019 - 13:01 PST
Update
We have put the site into maintenance mode.
Posted 6 years ago. Feb 02, 2019 - 10:52 PST
Update
Payments are continuing to process at a slower rate than normal. We've identified the root cause and are working toward a resolution.
Posted 6 years ago. Feb 02, 2019 - 10:44 PST
Identified
We've identified the cause of the incident and taken Patreon out of maintenance mode.
Posted 6 years ago. Feb 01, 2019 - 20:56 PST
Update
We've put the Patreon website into maintenance mode in order to expedite a fix to our payments issue.
Posted 6 years ago. Feb 01, 2019 - 20:22 PST
Update
We are continuing to investigate this issue.
Posted 6 years ago. Feb 01, 2019 - 17:53 PST
Investigating
Payments are processing, but at a slower rate than normal. We’re investigating the root cause and will continue to provide updates.
Posted 6 years ago. Feb 01, 2019 - 13:38 PST
Identified
We are currently running a bit behind, as we resolve a processing delay. While every processing day fluctuates a bit based on many factors, payments are still on track to process within 24-48 hours.