Unresponsive Database

Incident Report for Patreon

Resolved

This incident has been resolved.

Posted Feb 20, 2019 - 19:02 PST

Update

We have identified the root cause of the issue and are working towards a resolution.

Posted Feb 20, 2019 - 18:37 PST

Update

We are continuing to work on a fix for this issue.

Posted Feb 20, 2019 - 17:40 PST

Identified

We are solving some issues with our database connections

Posted Feb 20, 2019 - 17:30 PST

This incident affected: Developer API (Webhooks, REST API, OAuth Identity Provider, Documentation), Notifications (Email notifications, Push notifications), Payments (Pledging, Payout, Payments Processing), and Patreon website (Signup / Login, Patreon website, Campaign Management, Posts, Messaging, Patron Relationship Manager, Creator Dashboard).