Elevated payment declines

Incident Report for Patreon

Resolved

The issue causing some elevated member payment declines from a specific bank in the UK has been resolved.

Posted Jan 24, 2024 - 11:18 PST

Monitoring

We’ve identified and mitigated an issue causing some elevated member payment declines from a specific bank in the UK.

Posted Jan 22, 2024 - 20:20 PST

Investigating

We've identified some elevated member payment declines from a specific bank in the UK. We're currently working with our processing partners to investigate.

Posted Jan 17, 2024 - 18:54 PST

This incident affected: Payments (Payments Processing).