Investigating card payment issues

Incident Report for Patreon

Resolved

Card payment issues are now resolved.

Posted Sep 16, 2024 - 06:37 PDT

Monitoring

Our vendor has implemented a fix, we are monitoring results.

Posted Sep 16, 2024 - 05:52 PDT

Investigating

We’re currently investigating an issue with card payments. We’ve identified the issue as a vendor outage. We’re working to fix the problem as quickly as we can. We’ll share updates as we have progress on resolving the issue.

Posted Sep 16, 2024 - 05:22 PDT

This incident affected: Payments (Payments Processing).